- Last Updated on:   Jan 16th, 2020
- Posted by: QB Support Team
- Category: Enterprise Errors
Simple Tips to Fix Error: “This is a corrupt or damaged QuickBooks database”
With Intuit trying to make the QuickBooks better with every new update and patch, there are some bugs and errors that keep showing up out of nowhere. Although, these kind of issues are quite common and are fixable. But, as a user, it is sometimes annoying to get an error abruptly. Especially, if the error is something like
“Error: This is a corrupt or damaged QuickBooks database”.
Anyone who receives this will be worried because getting the database corrupted is one of the biggest nightmares.
Also, as the program is based on a multi-user mode, it is important that such errors do not happen while the team is working, otherwise everyone connected with the same networks will have a hard time getting their job done in between of all the hassle that would have been brought down by this error message. Although, the support team and communication staff hold on the hands of the customer quite well and so users do not have to worry much about any sort of issue not being resolved from their end.
Also, QuickBooks is known an accounting software that is easy to use and with minimal troubles and technical issues. The developers perform multiple tests to check its usability and then launch it for the users to purchase and work on them with all the might. But, even if you are stuck with the ambiguous “Error: This is a corrupt or damaged QB Database” then do not panic. We are here to help you out in this situation.
Our QuickBooks support team will help you out in solving the ongoing problem that is running on your QuickBooks. Just ring up at our toll-free number i.e. +1-866-707-7925, and our team will be there to assist you.
When Error: This is a corrupt or damaged QB Database occurs?
As we all know, QuickBooks is a network-based software, which allows a big number one or more users to access and work upon a huge database server simultaneously. Thus, as the sheer size of virtual space is impressive, it is common to get errors occasionally, especially the Corrupt or Damaged QuickBooks Database error.
This error leaves the user to face some puzzling situations where they are not able to use the database to get the information. Although, the database remains completely fine and it is just an error that says otherwise. So, if you have encountered this issue, or even if you have not then stayed with us till the end as we will offer you the perfect solution to fix this error once and for all.
Today, in this article, we are going to talk about this particular Error message. You would, by the end of this post, know what causes it and how you can resolve this error. So, let’s get started.
What causes database error in QuickBooks?
Despite the fact that there is a change where the database is actually failing to respond, most of the times this error is displayed for no reason whatsoever. However, one of the most common reasons behind this is that the database structure of QB is quite complex from the end of service providers and thus, it is hard for them to offer a precise factor that is causing the error. There can be situations when the error occurs due to the network problem. In such cases, it is recommended to carry out the following steps:
- Select close company/log off option in QuickBooks.
- And then, make sure to run the verify data utility.
- The user can look for this option in the QuickBooks file menu.
This is why one of the best solutions to this problem is to simply run the QuickBooks File recovery solution. Apart from this, one of the many reasons that you are receiving this error message can be the local drive or network issue. Also, corruption of the file can be another case as well.
How to Locate corrupt files in QuickBooks?
Locating the file which is corrupt and because of which you are facing the error pop-ups is one of the most important things to do. The complete process of locating the damaged file is quite complex, thus, it is advised to contact a professional if that is possible. Otherwise, here are the instructions that you need to follow:
Step 1: Firstly, you need to shutdown the QuickBooks desktop and try to either save or delete a transaction.
Step 2: Check for any missing transaction from the list of entries.
Next Step: Notice any delay or breakage in the operations in QuickBooks.
Final Step: Check whether or not the negative balance of the transaction history is popping up.
If you follow these steps in the right manner, you can easily spot the reason for the error report you are being showered with.
Read Also: How to Fix QuickBooks Error 6000?
How to fix corrupt or damaged database error in QuickBooks?
As now you know other aspects that you need to have an idea about while dealing with this error. Here are the points that you need to go through in order to fix the issue:
- If the corrupted file is stored on the network drive, then you need to copy that file to a local drive.
- Go to QB Desktop and make sure to unhide items such as Accounts, customer names etc.
- Once done, go to the QuickBooks File menu and select Utilities
- Now, run the Rebuild utility
- After that Verify data utility.
This will make the file just as it is meant to be and help you fix This is a corrupt or damaged QB Database error without any harming your computer, network or QuickBooks. If the issue still persists or reiterates, you can call our 24×7 QuickBooks enterprise support team at 1-866-707-7925.
Our certified technicians are trained in solving all sorts of QuickBooks related issues.