- Last Updated on:   May 7th, 2020
- Posted by: QB Support Team
- Category: Enterprise Errors
A Quick user guide to get started with QuickBooks Web Connector Error
A QuickBooks Web Connector powered by Microsoft Windows is a liaison tool to connect all your data files on the online-based applications to the offline QuickBooks products downloaded on your personal desktop.
The QuickBooks Web Connector, technically, helps exchange qbXMl and qbposXML data files to and from your online application and the QuickBooks point of sale desktop application. QuickBooks should be connected to the same device where the QuickBooks desktop product like QuickBooks Point of sale is downloaded and running to successfully initiate the integration of the dataset to analyze and make common organizational goals.
Though, when you have not taken care of proper installation or missed a step, you might get a QuickBooks Web Connector Error 1085. There is no need to worry for the same because we have explained the common QuickBooks Web Connector errors below.
Read Also: How to reconcile accounts in QuickBooks?
Read the issues below and check if that’s the same problem you are going through. Or you can also get in touch with our QuickBooks support team via our toll-free number i.e. +1-866-707-7925. Our experts and certified professionals work round the clock to assist the users in tackling these kind of issues.
Web Connector Error: Either it’s QBWC1085 or Exception TypeError
In case you try to use QuickBooks Enterprise solution on your desktop, these following errors may occur and render you confuse or worried.
- QuickBooks Web Connector couldn’t write the actual log data file: Then it will open before actually writing the data file to integrate the data.
- The data log file itself might have corrupted or wrongly saved/downloaded in the first place: The QuickBooks Web Connector will then work without adding the data log file.
- TypeError: It certainly says that the error cannot be named or the name of whichever file you have doesn’t exist in the location you have wanted to extract from.
You may see the following error message on your desktop screen:
QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file.
QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
Exception TypeError: Unknown name

Some other common Web Connector errors are as:
QBWC1005: QuickBooks Web Connector failed to run | QBWC1006: QuickBooks Web Connector failed to run |
QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks | QBWC1011: Application named [AppName] does not exist in registry |
QBWC1016: No application was selected for update | QBWC1018: No application available to select at this time |
QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file | QBWC1020: There are scheduled jobs. Web Connector will not be able to run these jobs if you exit |
QBWC1022, 1023, or 1024: An error occurred when connecting to QuickBooks | QBWC1030: Password is not available for application |
QBWC1035: Dns.Resolve(localhost) failed due to Exception | QBWC1033: QB web connector failed to initialize QWCLog.txt file and will not run |
QBWC1032: Could not find application [AppName] in registry to complete scheduled update | QBWC1037: Application sent following error or warning message when checking version of QB web connector. Update aborted. |
QBWC1038: User canceled from master key input. Need master key to continue | QBWC1040: Web Connector did not provide a valid username and/or password |
QBWC1048: QuickBooks Web Connector could not verify the web application server certificate | QBWC1019: No application available to un-select at this time |
QuickBooks found an error when parsing the provided XML text stream |
Mostly, the TypeError is also detected due to the distortion or disruption of the data log file, QWCLOG.TXT, which was originally mean to be used by the QuickBooks Web Connector to integrate the data.
Read Also: Fix Error ‘QBDBMgrN not Running on this Computer’
Signs Symptoms of QBWC1085 error
There can be numerous signs and symptoms of QuickBooks web connector error that can help the user to identify the error. A few of these signs are listed below:
- In case the functions of web connector program are not working accordingly.
- Or if, the QuickBooks accounting software is not functioning properly.
- In case the QuickBooks software gets freezes for sometime.
- If the user is not getting any response from the windows, then this kind of issue could be seen.
How you Can Fix the QuickBooks TypeError or the QBWC1085?
The purpose of the QuickBooks Web Connector is to share the log files between the third-party applications on the internet to the QuickBooks products on the desktop as we have explained above.
But, in case you have not at all connected the QuickBooks desktop product with your third-party application before using the QuickBooks Web Connector, then obviously, it wouldn’t work.
So, it’s better you remove the QB Web Connector from the start menu on your desktop taskbar which is located at the bottom of your screen, just in case.
Or, you can check the steps below to be clearer on the same.
- Log into your window device: PC/Laptop, as the administrator. [Do not log into any guest/student/secondary account]
- Head over to this path: C:\Programdata\Microsoft\Windows\Start Menu\Programs\Startup.
- When you see the QuickBooks Web Connector file/folder/or extension file. Press right-click and click delete.
- Now go back to ‘Start‘ menu, and restart your device.
- Open the QuickBooks Desktop product that you have installed.
Similarly, in case you have connected the third-party web service or application that has generated the data log file that you need to transfer to the QuickBooks desktop product, then obviously, you would need a QuickBooks Web Connector, so do not delete it!
Check it and if you have your QB Web connector installed, then most probably, it’s the TypeError, which we will explain how to solve below, otherwise, just in case, you have forgotten to install the QuickBooks Web Connector, you can always browse the official QuickBooks website online to see the procedure or contact the customer care to help you out before you begin the steps mentioned below.
Okay, we are assuming you are ready with your QuickBooks Web Connector.
Now, what you have to do is:
Understand that you need to rename the QWCBLOG.TXT file as a solution to the TypeError
Are you confused about doing so? Or not sure where to locate the file?
Here’s where you are likely to find it to replace its name:
- Close all the QuickBooks Desktop session along with ‘QuickBooks Web Connector‘. It shouldn’t be running in the background. [If you are unsure if they are properly closed or not, open the task manager and end the tasks for both the applications to be on the safe side]
- Head over to this path: ‘C:\ProgramData\Intuit\QBWebConnector\log‘.
- You will ‘QWCBLOG.TXT file‘ which you can right-click and rename it to ‘QWCLOGOLD.TXT‘.
After you are done renaming, open the QuickBooks Web Connector again.
Read Also: Resolve data damage on your QuickBooks company file
To Conclude!!
Your problem must have been resolved. Though, for a better implementation, restart your desktop device and then use QuickBooks desktop product by connecting it to your third-party online application for a successful exchange of files and data head.
We hope this was a quick walk-through for your QuickBooks Web Connector error QBWC1085. You can also contact us on our toll-free QuickBooks Support line at +1-866-707-7925 if the issue persists.